Privacy Policy

Last Updated: March 5, 2026

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At ENSŌ, we are committed to protecting the privacy of our community members, visitors, and guests. This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with our lifestyle community in Guanacaste, Costa Rica.

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1. What Type of Information Do We Collect?

We receive, collect, and store information you enter on our website or provide us in any other way. This may include:

• Personal Identity: Name, email address, phone number, and physical address.

• Payment Details: Credit card information or billing details (processed through secure third-party gateways).

• Community Preferences: Information regarding your interests in movement, nature, and community events.

• Technical Data: Internet protocol (IP) address, browser type, and connection information.

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2. How Do We Collect Information?

We collect personal information when you perform an activity on our site, such as:​

• Booking a stay or a athletic reservtion.

• Filling out a contact form or community inquiry.

• Purchasing ENSŌ products or services.

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3. Why Do We Collect Such Personal Information?

We collect your information for the following purposes:

• To provide and operate our services and community programs.

• To provide our users with ongoing customer assistance and technical support.

• To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.

• To create aggregated statistical data which we may use to improve our offerings.

• To comply with any applicable laws and regulations in Costa Rica.

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4. How Do We Store, Use, and Share Information?

Our website is hosted on the Wix.com. Your data may be stored through their data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways used by ENSŌ adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. We do not sell your personal data to third parties. We only share information with third-party services (like booking software or email marketing tools) necessary to fulfill our services to you.

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5. How Do We Communicate With You?

We may contact you to notify you regarding your account, to troubleshoot problems, to resolve a dispute, to poll your opinions through surveys or questionnaires, or to send updates about ENSŌ. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

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6. Cookies and Other Tracking Tools

We use cookies to provide a great experience for our visitors and to monitor the performance of our website. These may include session cookies (deleted when you close your browser) and persistent cookies (which stay on your device until they expire). You can choose to opt-out of cookies through your browser settings, though this may affect your experience on our site.

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7. How Can You Withdraw Your Consent?

If you no longer want us to process your data, or if you would like to access, correct, or delete any personal information we have about you, please contact us at info@ensolifestyle.com.

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8. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.